araselot Platform Privacy Notice

This page describes what we collect when you use araselot and how we keep that data protected. We process personal information—your email, name, identification documents, and payment details—to verify your account, settle wagers, and calculate loyalty rewards. We do not sell your data to third parties outside the scope of payment processing and legal compliance.

We at araselot encrypt data in transit and at rest. Your account password is hashed mathematically and never stored in readable form. Payment information is handled by payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) who comply with payment-card industry standards. This policy explains what we collect, how we use it, your rights, and how to contact us about your data.

What data we collect on araselot

We collect several categories of information when you register and use araselot. Account registration requires your email address, name, date of birth, and residential address. Your email serves as your login credential and is used for password resets and promotional communication (which you can disable in account settings).

Before your first withdrawal, we require account verification. You submit a government-issued ID (national ID, passport, or similar) and proof of address (utility bill, bank statement). We store these documents securely and use them only to verify your identity and comply with anti-money-laundering regulations. Payment information—your bank account number, e-wallet identifier, or debit-card details—is collected only to process deposits and withdrawals. We do not store full payment-card numbers; payment processors handle sensitive payment data directly.

When you use araselot, we log your betting activity: stakes, odds, results, and settlement dates. We also record your IP address, device type, and browser type for security and fraud prevention. Cookies are used to maintain your logged-in session and remember your language preference.

How we use your data on araselot

We use your data for the following purposes:

• Account management: Verifying your identity, processing deposits and withdrawals, and sending account notifications.
• Loyalty calculation: Tracking your wagers to calculate weekly cashback, VIP tier progression, and referral bonuses.
• Compliance: Meeting anti-money-laundering (AML) and know-your-customer (KYC) legal requirements.
• Fraud prevention: Detecting and preventing unauthorized access, duplicate accounts, and payment fraud.
• Product improvement: Analyzing aggregate usage patterns to improve araselot's platform features and user experience.
• Marketing communication: Sending promotional emails about seasonal campaigns (Liga 1, Piala Indonesia, Piala AFF, Idul Fitri, Idul Adha, Imlek, Nyepi) and new products. You can unsubscribe at any time.

We do not use your data for automated decision-making or profiling that affects your legal rights. Your betting history is yours to manage; we provide export tools so you can download your data.

Third-party processors and data sharing on araselot

We share your data only with trusted processors necessary to operate araselot. Payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive payment details to process your deposits and withdrawals. Email service providers send you account notifications and promotional messages. Our hosting provider maintains our servers, which may be located outside Indonesia; data is encrypted to protect it in transit and at rest.

Payment processors

Receive only the data necessary to process your transaction (account number, amount, transaction ID).

Email providers

Receive your email address to deliver newsletters and account alerts; they do not access your betting history.

Hosting / server providers

Maintain encrypted databases; they do not have access to unencrypted personal data.

Legal authorities

We may disclose data only if required by law or court order in your jurisdiction.

We do not sell or rent your data to advertisers or data brokers. We do not merge your araselot data with data from other websites or services without your consent.

Your rights regarding data on araselot

You have the right to access, correct, and delete your personal data. Log in to your araselot account and navigate to account settings to update your email, name, or address. You can request a complete copy of your data—including your betting history, KYC documents, and transaction records—by contacting araselot support.

You can withdraw consent for marketing emails at any time by clicking "unsubscribe" in any promotional message or by updating your preferences in account settings. This does not affect transactional emails (password resets, settlement confirmations) necessary to operate your account. If you wish to close your account and have your data deleted, contact support; we will retain only the data necessary for legal compliance and regulatory record-keeping (typically 5–7 years for financial transactions).

Cookies and tracking on araselot

araselot uses cookies to maintain your login session, store your language preference, and measure site traffic. Essential cookies are required to log in and use the platform; these cannot be disabled. Analytics cookies (non-essential) help us understand which features are most popular so we can improve araselot. You can disable analytics cookies in your browser settings; this does not prevent you from using araselot.

We do not use third-party tracking cookies that follow you across other websites. Our cookies expire after a set period; they do not track your browsing outside araselot.

Data security on araselot

We protect your data using industry-standard encryption (SSL/TLS) for all data in transit. Your password is hashed using a cryptographic algorithm; we cannot see or recover your password. Server-side data is encrypted at rest. Our infrastructure is monitored 24/7 for unauthorized access attempts. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

No system is perfectly secure; however, we undertake reasonable steps to protect your information. If we discover a data breach, we will notify affected users and relevant authorities as required by law.

Data retention on araselot

We retain your account data—email, name, address—for as long as your account is active and for a reasonable period afterward to handle disputes and comply with tax requirements. Betting history is retained permanently so you can access and export it at any time. KYC documents (ID, address proof) are retained for 5–7 years as required by anti-money-laundering regulations, then securely deleted. Payment transaction records are retained for 7 years to comply with financial reporting obligations.

Jurisdiction and data location on araselot

araselot is operated for account holders in jurisdictions where our service is legally available. Your data may be processed and stored on servers located outside Indonesia; however, all data is encrypted during storage and transmission. You are responsible for verifying that your use of araselot complies with your own jurisdiction's data-protection and gaming laws. If you reside in a jurisdiction where online gaming is prohibited, you should not access araselot.

Contact us about your data on araselot

If you have questions about how araselot uses your data, wish to exercise your rights (access, correction, deletion), or report a privacy concern, contact our support team via email or in-app messaging. We will respond to data-access requests within 30 days. You can also review our terms and conditions for additional legal information.

This privacy notice is subject to change; we will notify you of material changes via email or by posting an updated notice on araselot. Your continued use of araselot after changes constitutes your acceptance of the updated privacy policy. Services are available only where local law permits.

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